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  • Advanced Fault Diagnostics Assessment

    Preliminary Fault Diagnostic Assessment

    Do you have any issues with your vehicle that you want us to diagnose? Fault code or worrying warning light appeared on your dashboard?

    At PSC our factory trained technicians use the latest up-to-date diagnostic equipment to ensure our customers’ vehicles are diagnosed quickly and correctly. Our diagnostic technicians have honed their unrivalled expertise and diagnostic skills to ensure we're well equipped to keep you on the road.

    Our facility is equipped with the same diagnostics test equipment as the main dealers. We use VW Audi Group ODIS, BMW Mini ISTA and Mercedes Star diagnostics equipment.

    The price covers initial diagnosis; from this, a no-obligation estimate of repair costs will be provided. However, if the fault is troublesome and requires additional diagnostics time then we will revert back to you to authorise any additional labour time.

    Please fill in the comments box during the checkout process and provide a description of what and where the problem is. The more information you give the better. Eg. Noise, location, gear, speed / stationary, turning L/R or any other information that may assist with the fault diagnosis.


    • 5 stars: 18 (90%)
    • 4 stars: 2 (10%)
    • 3 stars: 0 (0%)
    • 2 stars: 0 (0%)
    • 1 star: 0 (0%)
    G
    Gervase

    Quickly diagnosed problem. On day car was being returned I needed it to be ready by 16.00. Said that I would be contacted by lunchtime to confirm. Contacted by 12.00 to report that car would be ready by 14.00. Well done.

    M
    Mohammad

    Great service everything explained and kept in contact through out Becky was really good

    M
    Malcolm

    I thought you were thorough, efficient and the use of a hire car proved to be very valuable as we were currently down to one vehicle and lived 20 -30 miles away! We will be using you again for any future maintenance and annual servicing. Thank you.

    B
    Ben

    Very pleased with the service I receive from PSC.
    Have used a few times now, nothing is too much trouble for them.
    Very helpful staff.

    S
    Steve

    I�ve used PSC many times for mine and this time my wife�s Yeti.
    Excellent service and very polite staff.
    The overall cost isn�t cheap but I�m sure it�s cheaper than a main dealer.

    C
    Cheryl

    Staff are always kind, friendly and competent.

    J
    Justine

    Car was repaired and service provided was excellent - I am really pleased, thank you

    P
    Phill

    I was very pleased with how quickly and efficiently my vehicle was dealt with. The staff who handled me were very helpful. I was also very happy with the value for money. Only issue was timescale for the repairs was a little longer than I would hoped but that was really just down to how long it would take to get parts. Overall very good and very satisfied.

    J
    Jeffrey

    The service carried out by the desk staff is excellant.
    The explanation of the bill prior to service & communication if an unforseeable problem is found & also when the car is ready for collection is excellant.

    E
    Edward

    Staff very helpful

    P
    Peter

    Reception is very helpful and informative

    J
    Jessica

    Thank you for finding the fault and repairing my daughter's Audi A3. Excellent Service.

    T
    Trudi

    Amazing service from PSC today.Car needed a lot of work and they completed it well within the time frame given. They saved me the trouble of having to rearrange my entire work schedule which I am very grateful for. Thank you for getting me back on the road, your professionalism, and communication is second to none.

    L
    Lee

    Every issue has been swiftly dealt with ane communication has been outstanding

    E
    Ed

    Just that I am very happy with the service. From the first call to getting the keys back, I think the whole team s great job.

    M
    Mark

    Happy customer. Very professional.

    D
    Dom

    Everyone I spoke to or interacted with were personable, friendly and helpful. I will definitely consider using PSC again.

    R
    Rachael

    Justin the manager is excellent, very professional, helpful, knowledgeable and understanding to the customers needs. He is a great asset. Also Beckey

    M
    Malcolm

    I have already recommended PSC to a Mercedes car owner (about 1 year ago)

    J
    Jonathan

    Amazing team. Best in Cheltenham & Gloucester area. Good communication and have helped me with car issues last minute