Electric & Hybrid Vehicle Servicing, Diagnostics, Repairs & MOT in Cheltenham

At PSC Autocentre we service, repair, diagnose and MOT electric and hybrid vehicles across our specialist German marques - Audi, BMW, Mercedes-Benz, Volkswagen, Seat, Skoda, Cupra and MINI. As EV and hybrid ownership grows across Cheltenham and Gloucestershire, we've invested in the training, high-voltage safety procedures and manufacturer-specific diagnostic equipment needed to look after these vehicles to main dealer standard - at independent garage prices.

USE THE MAIN MENU ABOVE TO FIND PRICING DETAILS FOR YOUR MODEL AND TO BOOK ONLINE. Or call us on 01242 239900 to speak with one of our expert advisers.

USE THE MAIN MENU ABOVE TO FIND PRICING DETAILS FOR YOUR MODEL AND TO BOOK ONLINE

Or call us on 01242 239900 to speak with one of our expert advisers.

Routine servicing for electric and hybrid vehicles looks different to a conventional combustion engine service, and our technicians are trained on the specific requirements of each. This includes brake fluid and coolant changes (electric vehicles still rely on cooling systems for the battery and motor), cabin filter replacement, suspension and steering checks, and manufacturer-specified software updates.

We currently service electric and hybrid models across the Audi e-tron range (e-tron SUV, Q4 e-tron, Q6 e-tron, e-tron GT, A6/S6 e-tron), Volkswagen's ID. range (ID.3, ID.4, ID.5, ID.7, ID. Buzz), BMW's i and iX range (i4, i5, i7, iX, iX1, iX2, iX3), Mercedes-Benz's EQ range (EQA, EQB, EQC, EQE, EQE SUV, EQS, EQS SUV), Skoda's Enyaq and Elroq, and Cupra's Born and Tavascan, alongside plug-in hybrid variants across our other model ranges.

The high-voltage battery is the single most important — and most expensive — component in any electric or hybrid vehicle, and it needs specialist equipment to assess properly. Our technicians follow strict high-voltage safety procedures and use manufacturer-specific diagnostic tools to check battery state of health, cell balancing, and identify faults before they become costly failures.

Whether it's a warning light, a noticeable drop in range, or a pre-purchase battery health check, we can give you an accurate picture of your vehicle's battery condition.

Charging issues can stem from the vehicle's onboard charger, the battery management system, or the charging cable and connector itself. Our diagnostic equipment allows us to isolate the cause quickly, rather than guessing — covering both AC (home/destination) and DC (rapid) charging faults.

Regenerative braking changes how brake components wear compared to a conventional vehicle, and it's common for EV and hybrid brakes to need different servicing intervals and inspection approaches as a result. Our technicians understand how to assess brake wear correctly on regenerative systems and carry out brake fluid changes, pad and disc replacement, and full brake system diagnostics.

Electric and hybrid vehicles rely heavily on software for everything from battery management to charging behaviour. As part of every service, we carry out manufacturer software updates where required and record your service — including EV and hybrid-specific items like battery health checks — to your official digital service history, in exactly the same way as our petrol and diesel work.

We're a full in-house MOT test centre, and our technicians are trained on the specific test requirements for electric and hybrid vehicles, including high-voltage safety checks. Your EV or hybrid's MOT can be booked alongside its service or repair, so it's all handled in one visit.

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Your manufacturer's warranty is protected with us. Under the CMA Motor Vehicle Agreements Block Exemption Order 2023, having your electric or hybrid vehicle serviced by an independent specialist like PSC has no impact on your manufacturer warranty, provided the correct parts and procedures are used.

Because we use genuine manufacturer parts or Original Equipment (OE) quality parts as standard, your service with PSC Autocentre keeps your warranty fully protected — and every service we carry out comes with our 1 Year, 10,000 Mile parts and labour guarantee.

We're registered for direct manufacturer diagnostic access across our specialist brands, giving us the same guided fault-finding, coding and software update capability you'd expect from a main dealer — covering high-voltage systems, charging faults, and drivetrain diagnostics specific to electric and hybrid vehicles.

We also offer a courtesy vehicle, subject to availability, while we take care of yours. And we promise to do all this at a fair cost — in fact, you could save as much as 50% compared to main dealer prices.

PSC Autocentre is located in Cheltenham, Gloucestershire within Kingsditch Retail Park. We are conveniently situated for easy travel from Bristol, Worcestershire, Oxfordshire, Herefordshire and Wiltshire. Towns including Tewkesbury, Evesham, Stroud, Ross on Wye, Gloucester, Hereford, Ledbury, Northleach, Tetbury & Cirencester are all within 30 minutes of us.