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BOOK ONLINE - CHOOSE YOUR MAKE/MODEL TO VIEW AVAILABLE OPTIONS
When releasing a new vehicle, manufactures can't always predict every potential problem.
Over time small errors or bugs can appear in the vehicle's software, sometimes creating problems for its performance.
To overcome these problems, manufacturers release software updates. These can only be uploaded through STAR, and ensure your vehicle has the latest firmware.
When a customer reports an issue with their vehicle, one of the primary actions we take is to check for any software updates specifically relating to that issue. Checking these first means we can eliminate software problems before investigating a faulty component.
With Star we receive technical bulletins directly from Mercedes Germany.
Technical bulletins keep us up to date with any known component faults or fixes for your vehicle, meaning we can quickly get to the root of the problem.
Whether it's a component replacement or a software update, when your vehicle is connected to the Mercedes servers via our licensed Star equipment it will display the logical and correct diagnosis path to take.
Checking with Star first will ensure none of your time or money is wasted looking for faults that the manufacturer has already identified and released a fix for.
If you're looking for routine servicing, gearbox oil changes or MOT pricing then please choose your vehicle from the main menu.
We love hearing from you and we really care what you think. So whether you want to sing the praises of one of our team or simply give us a piece of your mind; we’re here to listen.
• Give us a call at 01242 239900