BMW Group | ISTA Advanced Diagnostics & Fault Finding Cheltenham

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When releasing a new vehicle, manufactures can't always predict every potential problem.

Over time small errors or bugs can appear in the vehicle's software, sometimes creating problems for its performance.

To overcome these problems, manufacturers release software updates. These can only be uploaded through ISTA, and ensure your vehicle has the latest firmware.

When a customer reports an issue with their vehicle, one of the primary actions we take is to check for any software updates specifically relating to that issue. Checking these first means we can eliminate software problems before investigating a faulty component.

MANUFACTURER TECHNICAL BULLETINS

With ISTA we receive technical bulletins directly from BMW Group Germany.

Technical bulletins keep us up to date with any known component faults or fixes for your vehicle, meaning we can quickly get to the root of the problem.

Whether it's a component replacement or a software update, when your vehicle is connected to the BMW Group servers via our licensed ISTA equipment it will display the logical and correct diagnosis path to take.

Checking with ISTA first will ensure none of your time or money is wasted looking for faults that the manufacturer has already identified and released a fix for.

BMW ELECTRONIC PARTS CATALOGUE (ETK)

ETK is the electronic repair and workshop information service from BMW Group.

It provides our technicians with original BMW workshop manuals and informs them in real-time of the requirements, tools and materials required.

ETK is regularly updated, which means we are always working on your vehicle using the latest technological knowledge available.

PSC Autocentre is an independent Service Centre and is in no way affiliated or connected to BMW/MINI AG or any of their group of companies.

GENUINE BMW GROUP DIAGNOSTICS

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